PDX Jazz Careers

PDX Jazz is seeking a Membership Associate. Our 501 (c)(3) non-profit is the largest organization presenting jazz performances and associated education programming in the Pacific Northwest. We produce an internationally recognized two-week, multi-venue citywide jazz festival each February that includes headline music performances, films, artist conversations, lectures, masterclasses, exhibitions, and jam sessions; flanked by year-round seasonal concerts. Our education programs provide learning opportunities to under-served students. These initiatives extend across the entire student body, emphasizing an interdisciplinary appreciation of jazz from a historical, sociological, and cultural perspective.

General Position Summary

Under the direct supervision of the Executive Director, the Membership Associate is responsible for recruiting new members, and retaining existing members, in support of strategic business goals and objectives. S/he generates and implements tactics to drive growth of our membership base.

Responsibilities

Recruit, retain, and engage membership.
Develop and implement a member recruitment, retention, and engagement plan.
Manage membership recruiting at PDX Jazz shows.
Design and execute digital and direct mail appeals recruiting new members.
Develop strategies and programs to stimulate member engagement with PDX Jazz.
Provide on-going stewardship of member accounts and fulfilment of member benefits.
Deepen relationships with members to advance member giving level and ensure member renewal.
Process membership applications, renewals, and communications including welcome letters, acknowledgement letters, special event invitations/RSVP’s, renewal notices, and tax receipts.
Maintain the membership database; ensure current, complete, and accurate information, record keeping and reporting.
Analyze and report on membership metrics and trends.
Plan, coordinate, and execute membership events.
Other duties as assigned by the Executive Director.

Requirements

Bachelor’s degree in a related discipline.
Minimum of 2 years’ experience.
Strong interpersonal skills, time-management, priority management, financial management, project management, critical decision-making, and attention to detail.
Proficient with Microsoft Office, Google Workspace, and membership database applications.
Ability to work independently (initiative) and as part of a team (collaboration).
Ability to work irregular hours (weekends/evenings).

Application Process

A cover letter and resume/curriculum vitae are required.
Applications may be submitted via email to: careers@pdxjazz.com.

Additional Details

Part-Time Non-Exempt position. 20 hours per week.
Remote office position, candidate must reside in greater Portland, Oregon.

PDX Jazz is an equal opportunity employer. Every employee, contractor, and volunteer of PDX Jazz is expected to behave, communicate, and present themselves in a positive, professional, and respectful manner toward patrons, vendors, partners, and fellow team members.